Frequently Asked Questions (FAQ)

Welcome to the SpeakMyDesires.com FAQ Center — here to guide you through every step of your journey. Whether you're new or a returning customer, we've answered the most common questions to ensure your experience is safe, seamless, and satisfying.

Account & Registration

Q: How do I create an account?
A: Click "Sign Up" and follow the short steps. You'll need a username, email, and password. No phone number is required. Once verified via email, you're ready to explore.
Q: Is my identity kept private?
A: Absolutely. We never share personal information. Your chosen username is the only name Talkers see. Payments show under a discreet business name.
Q: Can I change my username or email after registration?
A: Your username cannot be changed for security reasons, but you can update your email address from your account settings.

Wallet, Payments & Pricing

Q: How do I add money to my wallet?
A: Go to "My Wallet" and choose a credit or debit card to fund your account. Funds appear instantly once the transaction is approved.
Q: What payment methods are accepted?
A: We accept all major credit and debit cards. Additional options (e.g., crypto, gift cards) may be added in the future.
Q: How much does it cost to talk with someone?
A: Each Talker sets their own per-minute rate. You'll see the rate clearly before you call. You are only charged for the time you use.
Q: Do I get charged if a Talker doesn't answer?
A: No. You are only charged if the call connects and begins.
Q: Can I request a refund?
A: Due to the digital nature of the services, all purchases are non-refundable. However, if there is a technical issue or billing concern, reach out to [email protected] and we'll review your case promptly.

Calls, Messaging & Features

Q: How do I start a call?
A: Find a Talker you're interested in, click "Call Now," and the system will initiate a call. Make sure your mic and sound are enabled.
Q: Can I text or message a Talker?
A: Yes. Some Talkers offer text messaging for an additional fee per message. You can also purchase voice notes or media messages if available on their profile.
Q: What are digital gifts?
A: Digital goodies like flirty emojis, secret unlockables, and tip-style gifts you can send to show appreciation. Some gifts may unlock custom content.
Q: Can I schedule a call for later?
A: Yes. Many Talkers allow scheduled sessions. Just select a time slot on their profile if available.

Talkers (Advisors)

Q: Who are the Talkers on the site?
A: Our Talkers are real, verified individuals trained to engage, listen, roleplay, or guide you through your fantasies — whatever you're into.
Q: Can I request a specific fantasy or roleplay?
A: Absolutely. We encourage users to check each Talker's specialties and communicate clearly before or during the call to tailor the experience.
Q: Are the Talkers real people?
A: Yes. All Talkers go through a verification process before joining. No bots. No fakes.

Privacy & Safety

Q: Is this site secure?
A: Yes. We use SSL encryption, firewalls, and secure data storage practices to protect your information.
Q: Will my partner or employer know I use this site?
A: No. Billing shows a discreet descriptor with no indication of adult content. We never send unsolicited emails or notifications without consent.
Q: Are the calls recorded?
A: No. Calls are never recorded or stored, and conversations remain private between you and the Talker.

Technical Issues

Q: My call didn't connect. What should I do?
A: Make sure your browser allows microphone access, check your internet connection, or try a different browser/device. If it persists, contact support.
Q: The Talker dropped mid-call. Am I still charged?
A: You are only charged for the minutes you were connected. If you feel you were unfairly billed, contact our support team.
Q: I forgot my password. How can I reset it?
A: Click "Forgot Password" on the login page. You'll receive an email with instructions to reset.

Bonuses & Promotions

Q: Do you offer sign-up bonuses?
A: Yes. New users often receive bonus credits with their first wallet load. Check our homepage or wallet page for active promotions.
Q: Can I refer a friend?
A: Yes. Refer friends and receive bonus credits when they sign up and use the platform. Referral link is in your dashboard.
Q: How do I become a VIP?
A: VIP users gain exclusive perks like Talker discounts, bonus credits, and early access to content. Details are listed in your dashboard under "Upgrade."

Support

Q: How do I contact customer support?
A: Email [email protected] — we respond within 24 hours. For urgent matters, use the Help tab on your account dashboard.
Q: Do you offer live chat support?
A: Not yet, but it's coming soon. In the meantime, reach out via email or submit a ticket from your dashboard.

For Talkers (Advisors)

Q: I want to become a Talker. How do I apply?
A: Visit the "Become a Talker" page and submit your application. You'll need to verify your identity, set up your rates, and go through a short onboarding.
Q: What's the commission split?
A: Talkers keep up to 90% of their earnings with low platform fees. Early adopters also receive bonuses and referral incentives.
Q: Do I need to show my face?
A: No. Many Talkers remain anonymous or use audio-only. It's up to your comfort level.

Still Have Questions?

Reach out anytime to [email protected] or check the Help Center in your account dashboard.